About Our Fm 1103 Location

PROVIDING AUTO REPAIR SERVICES IN SCHERTZ AND BEYOND

When you start your morning, you expect things to go pretty close to the plan in your mind. You’ll send the kids off to school, head to work, come home at the end of the day, and watch your favorite TV show before bed.

You worry about things like traffic delays, upcoming deadlines, difficult coworkers, and what you’ll eat for dinner. You don't expect to have to worry about your car not starting or the annoying check engine light coming on.

Your day can quickly go from normal levels of stress to shaking-your-fist-at-the-sky stressful.

When this does happen, you don’t want to walk into a greasy car shop where some kid with a face tattoo tries to upsell you on stuff you don’t need. Too many people in your life already take too much from you.

What if I told you this whole situation is avoidable?

With a FREE Vehicle Health Inspection, your future isn’t dictated by problems or repairs. You’ll know exactly what’s going on with your vehicle, which items may need attention and when. You’ll be able to plan and budget well in advance.

This gives you control over when, where, and how your vehicle is serviced. No surprises, no inconveniences, and all full transparency.

Partner and Customer Service Trainer, David Bacek, believes this transparency is a big reason customers keep coming back. One visit is all it takes for a customer to realize Total True Automotive is exceptional. David has been a part of the team since 2004. He’s stayed with the company because it puts people first. Clients, cars, then company.

Total True Automotive is full of team members who were looking for an employer they were proud to work for. They were tired of being a line item on someone’s spreadsheet or a number on their timesheet.

Partner and Operations Manager John Long is one of those people. He used to work in a dealership. The fast paced, cutthroat atmosphere was exhausting. He wanted to work somewhere family oriented. He met company President Mark Roberts and has been by his side since 2005.

John says “We’re fixing people not cars”.

Technician Matt Carter has been working at Total True Automotive since 2016. He can’t see himself working anywhere else. “When the vision statement tells you they want to be the employer and provider of choice, they mean it.” Matt knows he’s valued. From the tools supplied to him to him by the company, to the personal and professional development poured into him.

Matt is grateful for the respect paid to him, which makes him eager to show respect to his customers. He says, “Anyone can fix cars, not every mechanic cares about you”.

We Make Car Care More Convenient

The Best Service Warranty

5 Star Rating with Over 1,000 Reviews

State of the Art Facility

Free Local Shuttle Service

Waiting Area with Free Wi-Fi

SCHEDULE SERVICE

Digital Vehicle Inspections

A Commitment To Complete Customer SatisfactioN

Our number one goal is complete customer satisfaction. Every day, with every customer, we focus on providing high-quality Auto Repair services coupled with top-notch customer service. With countless 5-star reviews, we are proud of our reputation as one of the Schertz area’s most trustworthy Auto Repair shops.

To our customers, we promise:

To uphold the highest standards in professional diagnosis, service, and repair by employing the best professional personnel and using state-of-the-industry equipment and quality parts.
To offer valid written estimates, keeping the customer aware of changes in the repair process.
To conform to all applicable state and local laws.
To maintain a sense of personal obligation to our customers.
To maintain methods to resolve customer complaints.

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